Wow! Academy is a customer service training consultancy by Bentley Williams. At Wow! Academy, we partner you to deliver customised solutions to meet your specific business outcomes in delivering your intended customer experience.

We partner you in the following services:

  • Customer service consulting
  • Customer service keynote speaking
  • Customer service training workshop design and facilitation
  • Customer Centric Initiatives (CCI)
  • Conference design and facilitation in the area of customer service
  • Curriculum and training programme design in the area of customer service
  • Teambuilding retreats with customer service themes

Wow! Academy also offers these signature customer service training programmes

  • The Wow! Experience ® - Retail
  • The Wow! Experience ® - Food & Beverage

At Wow! Academy, we partner you to equip and inspire your people to deliver The Wow! Experience® to help you grow your business and ensure your brand stands out in the marketplace!


Click on the image to watch Bentley in action at one of our many engaging seminars


Catch Bentley as a Resident Judge on Can You Serve, Season 2. Please click here for more show details.